Terms of Use

Effective date: July 29, 2026

Thanks for using Xev Integra. Please read these Terms of Use ("Terms") carefully. By accessing xevintegra.com or engaging us for professional services, you agree to these Terms and to our Privacy Policy and Acceptable Use Policy, which are incorporated by reference.

If you do not agree, do not use the website or engage our Services.

I. Definitions

• "Services" means SaaS implementation, system integration, DevOps, CI/CD, and related professional services we provide to clients.
• "Website" means xevintegra.com and related pages we operate.
• "Client" means a company or individual that signs a statement of work, order form, proposal, or similar agreement with us.
• "You" means a visitor to the Website or a representative of a Client.
• "Deliverables" means work product created specifically for a Client under a signed engagement, such as configurations, pipelines, runbooks, and documentation described in the scope.
• "Client Materials" means systems, data, credentials, documentation, and content you provide or make available to us.

II. Website use

1. Permitted use

You may browse the Website and contact us for lawful business purposes. You must follow our Acceptable Use Policy and not interfere with the site's operation, security, or availability.

2. No binding offers

Pricing, timelines, and examples on the Website are illustrative starting points. A project is not confirmed until both parties agree to a written scope, quote, or statement of work ("SOW").

3. Accuracy of information

When you submit forms or communicate with us, you agree to provide accurate, current information and to update us if it changes.

III. Professional services

4. Engagements

Services are provided under a SOW or equivalent written agreement that defines scope, deliverables, timeline, fees, and support terms. If there is a conflict between these Terms and a signed SOW, the SOW controls for that engagement.

5. Changes to scope

Work outside the agreed scope requires a change order or written approval. We are not obligated to perform out-of-scope work without updated terms.

6. Client cooperation

You will provide timely access, decisions, and materials reasonably needed for delivery, including sandbox or production access, stakeholder availability, and test data where applicable. Delays caused by missing access or approvals may shift timelines.

7. Third-party platforms

We configure and integrate third-party tools (CRM, cloud, CI, billing, etc.) subject to their own terms and limits. We are not responsible for outages, pricing changes, or policy changes by third-party vendors.

IV. Fees and payment

Fees, payment schedule, and expenses are stated in the SOW. Unless otherwise agreed, invoices are due as specified in the SOW. Late payments may pause work. Deposits and milestone billing are common for fixed-scope engagements.

V. Intellectual property

8. Our property

We retain all rights in the Website, our brand, pre-existing templates, scripts, methods, and general know-how developed before or outside your engagement ("Background IP").

9. Deliverables

Upon full payment, Client receives the rights to Deliverables described in the SOW, typically ownership or a broad license to use them in Client's business. Background IP embedded in Deliverables is licensed to Client only as needed to use the Deliverables.

10. Client Materials

You retain ownership of Client Materials. You grant us a limited license to use them solely to perform the Services.

11. Feedback

If you provide suggestions or feedback about our Services, we may use it without restriction or compensation to improve our offerings.

12. Portfolio and references

Unless you object in writing, we may list your company name and logo among clients and describe the engagement at a high level without revealing confidential details. Case studies or public write-ups require your prior approval.

VI. Confidentiality and security

Each party will protect the other's non-public business and technical information using reasonable care and use it only for the engagement. We follow least-privilege access practices and expect Clients to provision scoped credentials and revoke access when the project ends.

Either party may disclose confidential information when required by law, after notice where legally permitted.

VII. Warranties and disclaimers

We will perform Services in a professional and workmanlike manner consistent with the SOW. Except as expressly stated in a SOW, the Website and any general information on it are provided "as is" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee uninterrupted operation of third-party systems, specific business outcomes, or error-free production environments after handoff unless explicitly stated in writing.

VIII. Limitation of liability

To the maximum extent permitted by law:

• Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, or data, even if advised of the possibility
• Our total liability arising from an engagement is limited to fees paid by Client for that engagement in the three (3) months preceding the claim, except where liability cannot be limited by law
• Website use is at your own risk; our liability for Website-only use is limited to one hundred U.S. dollars (USD $100) unless a higher amount is required by law

These limits do not apply to willful misconduct or liabilities that cannot be excluded under applicable law.

IX. Indemnity

Client will defend and indemnify us against third-party claims arising from Client Materials, Client's instructions, Client's violation of law or third-party terms, or misuse of Deliverables outside the agreed scope. We will defend and indemnify Client against third-party claims that Deliverables created solely by us and provided as final work product infringe a third party's intellectual property, subject to standard exclusions (for example, Client Materials, Client modifications, or combinations we did not approve).

X. Term and termination

Website access may be suspended for violations of these Terms. For Services, termination rights are defined in the SOW. Upon termination, Client pays for work performed through the termination date. Sections that by nature should survive (confidentiality, IP, payment, liability, and indemnity) will survive.

XI. Compliance

You represent that you have authority to enter agreements on behalf of your organization and that your use of the Website and Services complies with applicable laws, export controls, and third-party platform terms. You are responsible for ensuring Services are appropriate for any regulatory obligations that apply to your business (for example, HIPAA or financial regulations), and you will tell us before engagement if special requirements apply.

XII. General

• Changes: We may update these Terms by posting a revised version on the Website. Material changes apply prospectively. Active SOWs remain governed by the Terms in effect when signed unless both parties agree otherwise.
• Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger or sale of our business.
• Governing law: These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Delaware, unless the parties agree to arbitration in a SOW.
• Severability: If any provision is unenforceable, the remainder stays in effect.
• Entire agreement: For Website use, these Terms plus incorporated policies are the entire agreement. For Services, the signed SOW plus these Terms (unless the SOW states otherwise) control.

Contact

Questions about these Terms: hello@xevintegra.com.