Legal
Privacy Policy
This policy explains how Xev Integra collects, uses, shares, and protects information when you visit our website or work with us on implementation and DevOps engagements.
Quick summary
We collect and process personal information to respond to inquiries, deliver contracted services, operate our website, and comply with law. We do not sell personal information.
Introduction and overview
This Privacy Policy applies to xevintegra.com and to professional services provided by Xev Integra ("Xev Integra", "we", "us", or "our"), including SaaS implementation, system integration, and DevOps / CI/CD engagements (collectively, the "Services").
We are a services company, not a software platform you log into. We collect and use personal information to respond to inquiries, deliver contracted work, operate our website, and meet legal obligations. We do not sell personal information.
By using our website or engaging us for Services, you agree to the practices described here. If you do not agree, please do not use the site or share personal information with us.
Who this policy covers
This policy describes how we handle personal information about:
- Website visitors who browse xevintegra.com or submit a contact form
- Prospective clients who request a quote, discovery call, or proposal
- Client contacts — employees, contractors, or representatives of companies that hire us ("Clients")
- Client data — information we access, configure, migrate, or process in Client systems solely to deliver the Services
For most Client data inside a Client's own tools (CRM records, repositories, billing data, etc.), we act as a processor or service provider on the Client's instructions. The Client remains responsible for its own privacy notices and lawful bases for that data. This policy explains our role and safeguards.
Information we collect
Information you provide
- Contact details: name, work email, company, role, phone number, and messages you send through our contact form or email
- Project information: systems involved, timelines, budget range, technical requirements, and other details you choose to share when scoping work
- Engagement information: statements of work, invoices, support requests, meeting notes, and project communications
- Access credentials: only when you voluntarily provide them for delivery (for example, sandbox accounts, API keys, or service accounts scoped to the project)
Information collected automatically
When you visit our website, we or our hosting providers may collect technical data such as IP address, browser type, device type, referring URL, pages viewed, and timestamps. This helps us secure the site, understand usage, and fix errors.
Information from third parties
We may receive business contact information from referrals, partners, or publicly available professional sources to respond to inbound interest. If someone provides your information to us, we use it only for the purpose stated when it was shared.
How we use personal information
We use personal information to:
- Respond to inquiries and provide quotes, scopes, and proposals
- Deliver, manage, and support contracted Services
- Communicate about projects, handoffs, and post-delivery support windows
- Operate, secure, and improve our website
- Comply with law, enforce agreements, and protect our rights and systems
- Send service-related notices; with your consent or where permitted, send occasional updates about our Services
Legal bases (EEA, UK, and Switzerland)
Where applicable data protection law requires a legal basis, we rely on one or more of the following:
- Contract: to take steps at your request before entering a contract, or to perform our contract with you or your organization
- Legitimate interests: to operate our business, secure our systems, and communicate with prospective clients, balanced against your rights
- Consent: where you opt in (for example, optional marketing email)
- Legal obligation: where processing is required by law
Cookies and similar technologies
Our website may use essential cookies required for basic function and security. If we add analytics or marketing technologies later, we will update this policy and, where required, request consent.
You can control cookies through your browser settings. Disabling cookies may affect certain site features.
How we share information
We do not sell personal information. We may share limited information with:
- Service providers that help us operate (for example, email delivery, form handling, hosting, cloud infrastructure, and accounting), under confidentiality and data-protection terms
- Professional advisers such as lawyers or accountants when needed
- Clients or their advisers when you are a contact on a project and sharing is necessary for delivery
- Authorities when required by law or to protect rights, safety, and security
- Successors in a merger, acquisition, or asset sale, with notice where required by law
Our contact form may be processed through third-party form or email providers. Information you submit is transmitted to us for the purpose of responding to your request.
Third-party websites and tools
Our site may link to third-party websites or reference tools we integrate with during client work (CRM platforms, cloud providers, CI systems, etc.). Their privacy practices are governed by their own policies. We are not responsible for third-party sites or services you choose to use independently of our engagement.
International transfers
Xev Integra is based in the United States. If you access our website or work with us from outside the U.S., your information may be transferred to, stored in, and processed in the U.S. or other countries where we or our providers operate. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
Data retention
We retain personal information only as long as needed for the purposes described above, including:
- Inquiry and sales records — typically while active and for a reasonable period afterward
- Project and billing records — for the engagement and as required for accounting, tax, and dispute resolution
- Website logs — for a limited period for security and troubleshooting
We delete or anonymize information when it is no longer needed, unless retention is required by law or legitimate business needs (for example, enforcing agreements).
Security
We use reasonable administrative, technical, and organizational measures appropriate to a services business, including least-privilege access during engagements, scoped credentials, and secure handling of secrets. No method of transmission or storage is completely secure.
If we become aware of a security incident affecting personal information we control and notification is required by law, we will notify affected parties as appropriate.
Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability or withdrawal of consent. To exercise rights relating to information we control, email hello@xevintegra.com. We may need to verify your identity before responding.
If your information is held in a Client's system and we process it on the Client's behalf, please contact that Client first. We will assist the Client as required by our agreement and applicable law.
European Economic Area, UK, and Switzerland
You may lodge a complaint with your local supervisory authority. We will respond to verified requests within the timeframes required by applicable law.
California residents
If the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA) applies, you may have the right to know what personal information we collect, request deletion subject to exceptions, and opt out of certain sharing that may be considered a "sale" or "sharing" under California law. We do not sell personal information for money. To make a request, contact hello@xevintegra.com.
Marketing communications
If we send optional marketing or newsletter emails, you can unsubscribe using the link in the message or by contacting us. Service-related messages about an active engagement are not marketing.
Children
Our website and Services are directed at businesses and professionals. We do not knowingly collect personal information from children under 16.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top will change when we do. Material changes may be noted on our website. Continued use of the site after an update means you accept the revised policy.
Contact us
Questions about this Privacy Policy or our data practices: hello@xevintegra.com.